Start Your Subscription

To subscribe to Vozo or compare available plans, visit our Pricing page. You can view the features, point allocations, and pricing for each plan there.

Cancel Your Subscription

  1. Go to Subscription Settings.
  2. Click Manage Subscription and select Cancel Subscription.
  3. Your current plan and points will remain available until the end of the current billing cycle. No further charges will be made after that.
  4. To resume your subscription later, simply click Renew Subscription.

Upgrade or Downgrade Your Plan

If you’re already subscribed and need more points or access to advanced features, consider upgrading your plan. If your needs have decreased, you can downgrade to reduce costs:

  1. Go to the Pricing page.
  2. Choose the plan that suits your needs.
  3. If upgrading to a higher-tier plan, you’ll be charged immediately and your billing cycle will reset from the payment date.
  4. If downgrading to a lower-tier plan, the change will take effect at the end of your current billing cycle.

Get More Points (Early Renewal)

If you need more points before your current billing cycle ends and prefer not to change your plan:

  1. Go to the Pricing page.
  2. Click Renew Now for More Points.
  3. You’ll be charged the full price of your current plan and receive a new set of points immediately. Your billing cycle will reset from the payment date.
  4. Any unused points from the previous cycle will remain valid until their original expiration date.

View Payment and Billing History

  1. Go to Subscription Settings.
  2. Click Manage Subscription and select Billing & Payments.
  3. You’ll see a history of your past subscriptions, payments, and invoices.

Get Your Invoice or Receipt

  1. Go to Subscription Settings.
  2. Click Manage Subscription and select Billing & Payments.
  3. Ensure your billing information is correct if you plan to download a new invoice or receipt. (Changes only apply to documents not yet downloaded.)
  4. In the Invoice History section, locate the relevant order.
  5. Click to Download Invoice or Download Receipt.